Shipping Policy

Order Processing Time: We will process orders within 1-2 business days after receiving and confirming payment.

Shipping Service Providers: The chosen shipping service provider will be determined based on your address and the size of the order. Common shipping services include but are not limited to courier companies, logistics companies, etc.

Shipping Costs: Shipping costs will be calculated based on the weight, dimensions, and destination address of the order. Clear shipping information will be visible during the checkout process.

Shipping Time: The shipping time depends on the destination and the selected shipping service. During checkout, you will see the estimated delivery time. Please note that this is an estimate, and actual shipping times may vary due to factors such as weather, carrier issues, etc.

International Shipping: We offer international shipping services. International shipping times and costs will vary depending on the destination country and region. International customers are responsible for any customs duties, taxes, and other import fees that may apply.

Shipping Tracking: We will provide shipping tracking information so you can monitor the status of your order at any time. You can track your order using the provided tracking number after the order has been shipped.

Delivery Issues: If you notice any damage to the packaging or any issues with the items upon receipt, please contact the shipping carrier immediately and make a record. Subsequently, please contact us as soon as possible so we can assist in resolving the issue.

Unclaimed/Returned Orders: If an order is unsuccessful due to customer reasons or if an incorrect delivery address provided by the customer results in an undeliverable order, we will reach out to the customer. Unclaimed or returned orders may incur additional redelivery fees.

Address Changes: Please carefully review your delivery address before placing an order. If the order has already been shipped, changes to the address may result in additional charges and could impact the delivery time.

Changes to Shipping Policy: We reserve the right to adjust and update the shipping policy at any time. Any changes will be posted on the website and will take immediate effect.

If you have any questions regarding the shipping policy, feel free to contact our customer service team at any time.